Orders can be expected to take 4-6 weeks to ship from the purchase date, this is dependent upon the time of year and influx of orders, because everything in the shop is made-to-order.
When choosing your shipping option, we suggest you choose Priority Shipping to insure your order up to $100. We are not responsible for replacing lost orders, but we are happy to assist you in working with the Postal Service to locate them if this unfortunately occurs.
Refunds for an order are only applicable if the piece is damaged in transit and will be replaced with a new piece.
We do not accept returns as everything is made-to-order.